It's not exactly all that uncommon for Dell to misprice an item on its website and, if you're lucky, it might even honor it. But it looks like the stakes have just been raised considerably in Taiwan, where the company recently listed a 19-inch monitor for NT$500 (or about $15US) and promptly received more than 26,000 orders for close to 140,000 of the monitors. Now, ordinarily, Dell would simply send out a polite email explaining their mistake and call it a day, but Taiwanese regulators have now stepped in and ordered Dell to honor the misprice after receiving a couple of hundred complaints. For its part, Dell simply says that it plans to "compensate the buyers for the mistake," although it's not clear if that means it'll actually be sending out the monitors -- which, incidentally, would add up to more than $20 million at their full list price.
Jul 2, 2009
Dell's Gross Mis-pricing may have to be honoured
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